Your voice is sounding hoarse and raspy and your voice is almost lost…? What should you do?
Naturally, you would call your physician and ask for a referral to an ENT specialist. After waiting for a few months, you actually may get an appointment. By that time, though, in the best scenario, your voice may get back to normal; but most likely, it will stay the same or it will get worse.
It is much easier to treat any voice disorder at the beginning stages, so it is quite possible that the valuable time had been lost, and thus the non-surgical treatment may not be as successful as otherwise could be.
On a personal note, I used to hire a private ENT just to clean my ears when needed. My ears are very important to me, as my super-sonic hearing (by the common opinion) allows me to hear the minutest details and changes in the human voice.
On this premise, I cannot allow just a regular nurse to attend to my ears as, if anything goes wrong, I will lose my main working tool; not to mention that I could acquire a hearing disability (God forbid).
If I were to go into a walk-in clinic here in Canada, I would not have to pay anything to clean my ears from wax (often a consequence of sound pollution). To go (instead) to a private ENT specialist, I had to pay $100 per ear.
Then the unthinkable happened. I was informed that my doctor had died last November. Now, I am terrified, as I have no idea what I am going to do about my ears.
Luckily, though with respect of the throat (my own or my clients’), I definitely would know what to do, if anything went wrong. But, either way, I have been quite traumatised for the past few months knowing that I don’t have a renowned specialist at my (or my clients’ with complications) corner any longer.
So, given the above, I personally have always been very attentive to my clients and have never treated them as just a number.
Some clients are coming back to me for more speech or singing lessons or for some newly-arisen concerns; and no matter how many years have passed, I always do remember their history and why they came to me in the first place. My clients are always surprised about how I could always remember the minutest details about them.
My answer to them is: I was LISTENING, I was HEARING and I did CARE about their healing on every level, opposed to those who are more concerned about the billing and not the healing.
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